// For restaurants and cafés
The phone rings at rush hour. Messages don't have to wait.
Opening hours, address, vegetarian dishes, bookings — the same questions every day on Instagram, Messenger and in comments. The AI answers them; you cook.
Channels your customers usually use
- Messenger
- Instagram comments
- TikTok comments
- Google Business
- Google Maps
// Restaurants & cafés
What the AI answers — and what comes to you.
Example questions. The AI answers only what you have written in your knowledge cards.
Diagram: customer questions are sorted into two columns — those the AI answers from knowledge cards, and those that go to you.
The AI answers, instantly
- Are you open Sunday lunchtime? — from the card «Opening hours»
- Έχετε vegan πιάτα; — from the card «Menu»
- Where can I park near you? — from the card «Address & parking»
- Do you take reservations? — from the card «Bookings»
Comes to you
- How much is a set menu for 30 people? — Price — not approved by you
- Can we book the whole place on Saturday? — Special request
- Comment: “We waited an hour” — Complaint — you handle it
// How the AI answers
Three checks before any reply goes out.
A message arrives — from any channel.
Is the answer in a knowledge card you approved?
No → to you, with a notification and a one-line summary
Does the reply mention a price or number you didn't approve?
Yes → blocked. It only states prices you approved
Do you allow automatic replies at this hour?
No → a ready draft; you send it with one tap
The reply goes out, in the customer's language.
+ a translation for you
If even one fails, the AI does not answer — it notifies you with a one-line summary and a ready draft. And when you reply in a conversation yourself, the AI stays quiet there for 12 hours.
Google reviews (Business Profile, Search and Maps) arrive in the same inbox; those with 3 stars or fewer are never answered automatically.
// Ask us
Ask us anywhere.
Write to us on the channel you prefer. We answer with the app itself — so you see first-hand how it will answer your own customers.
- Emailinfo@icanhelp.ai
- WhatsApp[OWNER: WhatsApp link]
- Instagram[OWNER: Instagram link]
- Messenger[OWNER: Messenger link]
- Viber[OWNER: Viber link]
- Telegram[OWNER: Telegram link]